Payment

How can I pay my bike?
Roetz offers you a whole range of different payment methods They are all provided through the secure environment of Mollie, one of the largest payment proce...
Are you part of the Dutch national bike plan?
Yes, it's possible to purchase a Roetz within the Netherlands as part of the 'labor costs scheme' (WKR), a tax measure that can be beneficial...
Can I also lease a Roetz?
For sure, you can lease an e-bike directly through Roetz with FrieslandLease. We also have partnerships with Lease-a-Bike and HelloRider amongst others. If ...
How do I change, cancel or return my order?
Our custommade products can be cancelled within 14 days after purchase. As soon as they can our technicians start preparing your unique Roetz: the required ...