Payment

How can I pay my bike?
Roetz offers you several payment methods, all provided in the secure environment of Mollie, one of the largest payment processors in Europe. iDEAL Pay dir...
Are you part of the Dutch national bike plan?
Yes, it's possible to purchase a Roetz within the Netherlands as part of the 'labor costs scheme' (WKR), a tax measure that can be beneficial...
Can I also lease a Roetz?
For sure, you can lease an e-bike directly through Roetz with FrieslandLease. We also have partnerships with Lease-a-Bike and HelloRider amongst others. If ...
How do I change, cancel or return my order?
Our custom made products can be cancelled within 14 days after purchase. If you want to change your order, contact us by mail and refer to your order nu...