Service

How can I make a service appointment?
You can make a repair appointment in our Fair Factory by sending us a service request on our service page. Please use your Sales Order number as a reference...
Do you repair other bike brands at your Fair Factory?
No, unfortunately not.  The Roetz Fair Factory is our place where we build and maintain our bikes and e-bikes.  Of course you're welcome with yo...
Can I buy spare parts for my Roetz?
Yes, for sure! In our webshop you will find a range of accessories and spare parts, such as a wire basket, child seats and lights.  If you can'...