Service

How can I make a service appointment?
You can make a repair appointment in our Fair Factory by mail or by phone. Please use your Sales Order number as a reference and specify your claim. If ...
Do you repair other bike brands at your Fair Factory?
No, unfortunately not.  The Roetz Fair Factory is our place where we build and maintain our bikes and e-bikes.  Of course you're welcome with yo...
Can I buy spare parts for my Roetz?
Yes, for sure! In our webshop you will find a range of accessories and spare parts, such as a wire basket, child seats and lights.  If you can'...