Delivery
What's the delivery time for a Roetz?
Every bike is unique and will be compiled with care and attention according to your own preferences. As we use existing frames, we depend on the avai...
Can I pick-up my bike or have it delivered?
Whilst ordering your Roetz bike you can choose for a pick-up at the Roetz Fair Factory or choose our ready to ride delivery at home or at one of our local d...
What are your delivery options and shipping costs?
We'do our best to deliver your Roetz anywhere you like, at home or at a dealer in your area. Everywhere in the Netherlands, except for the Wadden isla...
What should I do when my bike is damaged at delivery?
Of course we find it very unfortunate when you receive your new Roetz in a damaged state and we do everything to prevent this. However, when the bikes i...
Can I track my (e-)bike order?
Yes! Did you order a Roetz Bike and do you want to know when it will be ready to ride? Please check your order here.